Delivery

Shipping & Handling:

  • We offer free shipping on all orders of $10 and over.
  • For any orders under $10, we charge a flat rate of $3.

Delivery Times:

  • Within Singapore:
    • Items usually arrive within 2-3 business days.
    • We ship our products from within Singapore.
    • Please keep in mind: whilst we do our very best to ensure items reach you quickly, there are factors out of our control such as public holidays, mailing delays and package volumes which may delay the arrival of your items.
  • Global delivery (outside Singapore)
    • WE DELIVER OUR PRODUCTS GLOBALLY, not just within Singapore.
      • Click here for a list of countries that we deliver to, as well as estimated delivery times.
    • Most items arrive within 10-20 business days from purchase.
    • On occasion, due to factors which can affect shipping (such as public holidays, customs, etc), items may take longer to arrive.
    • We ship direct from our manufacturers around the world to ensure we are able to reduce our costs as much as possible and pass those saving on to you.

Other (for delivery OUTSIDE of Singapore):

  • Please note that your items may not arrive in the same delivery or at the same time as we ship direct from our manufacturers to reduce storage and warehousing costs.
  • Most items over the price of $10 will receive complementary tracking, if your item has a tracking number we will email this directly to you.

 

Customs and Taxes

For international delivery, we try our best to ship our orders so you incur no custom or tax charges.

Sometimes however on occasion there can be customs charges which are unavoidable. We are not responsible for these costs and they can vary depending on location.

 

Returns

We are more than happy to assist with returns or any concerns you have regarding your products.

Depending on the issue and product, we will be able to assist in a number of different ways. Please contact us directly if you need to return a product.

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